We charge only what shippers charge us to guarantee delivery of your packages. (In other words, we aren't making money on shipping.) There are cheaper services, but sometimes packages fail to arrive at their destination when using the cheaper option. We've selected shippers who are reliable and who will track and reimburse lost shipments, but they charge us more.
To cover a recent fuel surcharge increase imposed on us, we've had to increase our shipping rates. If you have other questions about ordering or customer service, consult our Frequently Asked Questions.
Standard Shipping:
Charges are $6.25 per shipment plus $.30 per item. Expect delivery between 3 to 10 business days.
Expedited Shipping:
Charges are $9.50 per shipment plus $1.05 per item. Expect delivery between 3 to 5 business days. This service is not available to Post Office boxes.
Express Shipping:
Charges are $20.00 per shipment plus $1.55 per item. Expect delivery between 2 to 3 business days. This service is not available to Post Office boxes.
Limited Same-day Shipping is available if the order is received by phone (only) at 1-800-972-0433 before 11:30 a.m. (Central), Monday through Friday (excluding U.S. holidays). There will be an additional charge of $11.50 plus the actual shipping cost.
Shipping to international destinations is handled by Access Worldwide, and charges are $36.00 per shipment plus $4.05 per item. Although costly, this service is the most reliably tracked if packages are lost in transit. Depending on the destination, delivery may take between 7 to 14 business days.
All our book shipments are insured. If your order doesn't arrive or is damaged in shipment, please contact customer service and include your account number, order number, and billing and shipping information. If your order is valued at $500 or more, your signature is required at delivery. This is to ensure that your order arrives on time and at the correct address. If it does not arrive, it can be replaced at no additional expense.
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